Get answers to common questions about PAY-U

Who guarantees my claims are paid?

Pay-U is backed by Sovereign Trust Insurance PLC.

How can I get started?

You can get started by downloading the PAY-U App on  Google Playstore or Apple Store for free.

How much is minimum amount I can fund my wallet on the app?

You need to fund your wallet with a minimum of  2000NGN to be able to use the app.

How long does it take to get my claims?

We have a very fast turnaround time. Be sure you will get your claims within 72 hours if your claim is approved.

How do I make claims?

you can log a claim within 3 minutes. Just take pictures and videos of the accidented vehicle and provide a few details. you are good to go!

How secured is the app and my information?

The app is secured with high-level security infrastructure. Be rest assured your information and data are safe with us.